We're committed to your security. And soon, we'll be bringing you a new level of protection by making contactless chip cards available to all of our card holders.

Contactless Chip Card FAQ’s

What is a Contactless card?  
Your contactless card uses short-range wireless technology to make secure payments between a contactless card and a contactless enabled checkout terminal. When you tap your card near the Contactless symbol, your payment is sent for authorization

Is tapping to pay secure?
Yes, absolutely. Your contactless card has the same secure encryption technology as your current EMV chip card.

Where can you use your card?

Retailers who accept contactless payments will display the contactless symbol. Look out for it wherever you shop.

How long do I need to tap my card on the checkout terminal?
One to two seconds should do it.

Will the card reader activate my card if I walk past the terminal?
No. Your card must be extremely close to the reader- typically between two and four centimeters and the retailer must have first entered the amount of your purchase for you to approve.

Can I use my card for everyday transactions or at non-chip terminals?
Yes! Your contactless card will continue to have contact functionality so it can still be inserted into an EMV reader and will also maintain the magnetic stripe on the back for those merchants who have  not yet upgraded to EMV.

How do I get a contactless Debit Card?
All members with debit cards will begin to receive contactless debit cards as their cards expire.

If you have any additional questions, please connect with us at 954-730-2047.